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Wordpress Websites Tuned For Results

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Be Free To Grow Your Business

We'll Look After Your Website For You.

WordPress Support & Hosting, Optimised For Performance

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keep your website tuned for results

Tech support manager in headset consulting a client ** Note: Shallow depth of field

Unlimited Minor WordPress Changes

Never wait more than 1 hour for a response from our helpful team. Unlimited minor changes included, larger jobs quoted in advance. At least 2 ninjas familiar with your website and a well documented history mean you never have to repeat yourself.

  • 1 hour max response time email support. Urgent tasks faster

  • 2 Ninjas intimate with your website. Documented History

  • Unlimited minor change requests for your website

Website Performance Optimisation

Make the most out of your marketing budget by optimising the performance of your website.

If more website visitors turned into customers, how much extra profit would you make?

Performance Audits provide suggestions to improve your website in the following areas of our Performance Blueprint: Speed, SEO, Mobile Experience, Security, Strategy & Funnel, Trust, Design & Asset building.

  • Tune Up Audit based on Performance Blueprint.

    Tune Up Audit based on Performance Blueprint.

  • Expert Advice, Focussed on Improving Your Profit.

    Expert Advice, Focussed on Improving Your Profit.

  • Monthly Speed Optimisation for SEO and conversions.

    Monthly Speed Optimisation for SEO and conversions.

speed-metre
Hand of young man mechanic holding clipboard checklist the car at service center repair

Monthly WordPress Security Checks

WordPress experts manually check your website every month, running security scans, backups, updating software, fixing any bugs and sending you a report. 3 layers of backups mean we can quickly restore your website if the worst ever happens.

  • Robust Security Systems. Regular Malware Scans.

  • Manual website checks. WordPress updated by an expert.

  • 3 layers of backups. Stored in separate locations.

Premium WordPress Cloud Hosting

Cutting edge WordPress cloud hosting technology built for speed and security. Global datacenters close to your customers. No resource limits, we scale to meet your needs. Superior caching, Lightning fast DNS and CDN. SSL security and DDoS protection.

  • Latest Technology Cloud Hosting. Global Data Centers

  • No Resource Limits. Scaled To Your Needs

  • Lightning Fast DNS Network, Caching and CDN

hosting

Happy Clients

Food For Fitness

https://www.youtube.com/watch?v=lQGYo44lEIk

“This is without a doubt the best subscription service I have joined and incredible value for money.
The team are superb, they respond quickly, the quality of work is first class.”

Scott Baptie
Food For Fitness

Opennshut

https://www.youtube.com/watch?v=5eumJSOwv0I

"We are so thrilled with the new website! You guys are absolutely second to none, I always got a prompt reply to every email - even if it was the middle of the night for you guys! You always had my back, thanks again for all your hard work.”

Danni Dunster
Open n Shut

Intensive Care Hotline

https://www.youtube.com/watch?v=MOJurzkduac

"The number of visitors to my blog has increased, the phone is ringing more and more. The team are very responsive to my requests. Thank you very much for doing an awesome job!"

Patrik Hutzel
Intensive Care Hotline

Ebass Guitar

https://www.youtube.com/watch?v=vDM_hgChmYs

"It’s so so good to know I can send a simple email and get a response back super fast and know that my website and my income are secure. If there are problems, they can be sorted fast."

James Eager
Ebass Guitar

Learn More About How Our Service Works


Page Speed

Change Requests
Change Requests

Email Support
Email Support

Content Publishing
Content Publishing

Website Audits
Website Audits

Security Maintenance
Security Maintenance

Cloud Hosting
Cloud Hosting

All Part of the Service

  • No Contract Periods, Cancel Anytime. We don't believe in trying to lock you in.
  • Free migrations both on or off our hosting if you change your mind.
  • 100% Satisfaction guaranteed. We'll make sure you are blown away by our awesome service.
  • We genuinely care about growing your business and working with you for years to come.
  • At least 2 ninjas familiar with your business needs and your website incase someone gets sick.
  • We have been building and supporting WordPress website for over 10 years, we've seen it all.
  • Multi skilled team members working together to cover all your digital marketing needs.
  • You will be free to do what you do best, with the peace of mind that we are in your corner.

Velocity Support

WordPress Cloud Hosting

Monthly Security Maintenance

Unlimited Minor Website Tasks

Quarterly Performance Audit

Monthly Speed Optimisation

Priority Response Support

249/mo

Get Started

Unlimited Support

WordPress Cloud Hosting

Monthly Security Maintenance

Unlimited Minor Website Tasks

Quarterly Performance Audit

199/mo

Get Started

Security Maintenance

WordPress Cloud Hosting

Monthly Security Maintenance

All Website Tasks Quoted

79/mo

Get Started

*All prices in USD.

If you have any urgent questions, please contact [email protected].

Or, to speak about your individual needs, Book a Video Call with Justin

What our clients say


  • “If you’ve been enjoying the experience at SuperFastBusiness, it’s in part because Justin and his team have given us some good suggestions on making it a bit more usable. They’ve also been looking after a lot of my customers and I’m getting great feedback.”

    James Schramko

    Superfast Business


  • “You guys are super responsive, you communicate well and I only need to ask and stuff gets done - Immediately. Also, the quality of work is incredible.”

    Chris Humphrey

    Easy Truck Removals and Storage


  • “Thanks for helping us with such a large, complex project with very sophisticated back-end API and custom integrations. Your team are incredible, their expert attention to detail is pixel perfect and second to none. They have surpassed expectations on both service and delivery while being friendly and responsive every step of the way.”

    Sarah Pashos Spiteri

    CEO, Talent 100 Education


  • “Many talk about customer service, but few actually deliver. The TunedWP team go above and beyond with their quick response times and professional approach. Why wouldn't you remove all the 'techy hassles' of website development and just use these guys?”

    Ray Poole

    Swoop Digital


  • "We struggled to find consistently good web developers to upgrade and build our websites, until we started using the TunedWP team. The team have been fantastic, their systems have made the process quicker and easier."

    Ryan Junghenn

    Eco Home Designer


  • “From the first moment, this team have proven to be responsive, helpful and extremely reliable.
    I no longer have to hassle with keeping my website up to date, posting and formatting blogs, or posting to social media. They take care of all it for me. The investment in the Epic Support is well worth it. I highly recommend them”

    Eric Anderton

    EricAnderton.com


  • “These guys are the only company that I will refer to for WordPress support, because I know the level of care and experience that a client will receive from them.”

    Clint Maher

    Altitude Media


  • “We're very grateful for the prompt, accurate and friendly service the TunedWP team always provides us.”

    Bryce Figot

    DBA Lawyers


  • “I've learned from getting myself in trouble with WordPress and now if I have a problem or want some changes made, I go right to the team at TunedWP. They are quick to communicate and efficient at any task I give them. If you have anything WordPress related that needs attention, look no further than TunedWP. They've got you covered!”

    Dave Newgass

    Wise Global Training Ltd.


  • "I was impressed with the very high level of care taken to future-proof the site remains usable and modern, well into the foreseeable future! We will continue to use the TunedWP team."

    Jayden McCorkell

    UBT Marketing


  • “Thank you so much for your professionalism in your approach and a fantastic job you have done getting our website up and running. I highly recommend TunedWP.”

    Eileen Conway

    EZI Strat Plan


  • “TunedWP are practical and bottom line focused, online strategies that make good business sense. I’m very happy to recommend their services.”

    Kaye Hall

    Wordsmith & More


  • "Whenever I need a hand to sort through WordPress issues or need assistance with the backend of my site, TunedWP comes through with clout. Thanks guys, you are saviours!"

    Min Imaging


  • “TunedWP has provided our business a fast, affordable and efficient solution to maintaining and improving our WordPress website. They are a key trusted partner for Hope & Glory in building a great digital presence.”

    Matt Harrison

    Hope & Glory


  • “We have found the hosting and support service by TunedWP to be absolutely fantastic for our business. It is so helpful to have someone looking at our website in the background and constantly keeping it updated and secure, without us having to think about it. And we really value the support for small changes. Just a great service”

    Joanna Oakey

    Aspect Legal


  • “Working in a fast-moving industry where ‘speed’ is important, the team from TunedWP have been able to deliver a service level that meets my needs. I love working with this team. They do all of my work competently with a great ‘caring’ attitude.”

    Wayne Walter

    McGrath Estate Agents


  • “As a marketing automation consultant, I often work closely with great web developers. The work done by TunedWP was however far beyond expectations and I am extremely pleased. Highly recommended!”

    Magnus Unemyr

    Marketing Automation Consultant


  • “Just wanted to give a big kudos to your team for some recent fixes, they did it super fast, exactly what I asked for and at a good price. This is why I wanted to have a team like yours supporting me! You have a good crew!”

    Richelle Olsen

    Escaping Your Comfort Zone


  • “Thank you to you and your team.
    I feel I can really grow now and know that I have the support I need and needed for so long.”

    Emma Jory

    ePilates Online

We build with

FAQs

What does unlimited minor tasks include? Expand

Minor website tasks are any *Group of Tasks* requested that will take 1 hour or less to complete.

This can include updating small sections of your website, adding content you've supplied (pages, products, blog posts, images etc), re-styling a section of your website, fixing small issues, etc.

Anything that goes over 1 hour will need to be quoted in advance.

What does 1 hour max response time mean? Expand

Our support team are monitoring the support desk 24 hours a day Monday to Friday. And we will reply to any request or question within an hour. Plus we give higher priority to any Urgent issues that might be affecting your business.

What About Weekends? Expand

While we don’t currently have a 1 hour response time on weekends, we do keep an eye on the emails incase you have an urgent issue. If so we’ll jump on it quickly and help you out as soon as we can. But anything non-urgent will have to wait until Monday.

Affiliates and Resellers Expand

We have both an affiliate and a white-label reseller program. You can choose which one suits you best. But basically we have a margin built in to market and grow our business. We are happy to give that to you for sending clients to us directly.

Why is your Cloud Hosting better? Expand

Our hosting network includes data centers in Sydney, London, 8 US major cities and others in Europe and Asia, so you can choose a location closest to the bulk of your customers. Plus, the superior caching and CDN technology keeps copies of your website files in data centers all over the world, making your website load fast from anywhere around the globe.

What is the DNS Hosting? Expand

We will setup Cloudflare DNS hosting for you (or use your existing account). This has a number of benefits; it makes changing servers a faster and smoother process, it provides an extra layer of security by hiding the location of your server from the public and DDoS attacks, it also helps to speed up your website.

DNS hosting holds the information about which server your domain is pointed to. But Cloudflare is also a CDN, meaning it hosts a cached version of your website as close as possible to your visitors, so they can view your website super fast.

What does 3 Layers of backups mean? Expand

We run daily server side backups which are stored remotely and kept for 8 days. We also run weekly database backups stored in Google servers, and monthly full wordpress backups stored in Amazon servers. So we have a fall-back in case something goes wrong, but we also manually run and check a backup as part of our monthly maintenance.

What is included in Maintenance checks? Expand

Updating plugins, themes and WordPress files are part of the monthly maintenance. And on some rare occasions that updating any of these breaks the site, we will fix those as well with no added charge. We also do a manual check over your websites main pages to make sure they are displaying properly, before and after the check. We run a security scan, a performance scan, we run a manual backup and we check a few other things to make sure your website is performing well. Then we send you a report after we have finished.

What is included in the Monthly Speed Optimisation? Expand

This includes 1 hour of speed improvement work per month from our speed expert.
We aim to make improvements to your page load speed, however some months it may only be a modest improvement.
We will send a before/after report each month.

What does Priority Response Support mean? Expand

We aim to respond quickly to all requests, especially urgent issues that affect your business.
However, occasionally we get overloaded and need to prioritise the tasks on our plate.
As a Velocity Support client, your emails and tasks will always get top priority.

What is the Performance Audit? Expand

We evaluate 36+ elements of your website that affect it's performance in the key areas from our performance Blueprint: Speed, SEO, Mobile Experience, Security, Lead Generation, Trust, Design & Asset building.

Can I get Speed Optimisation on any other package? Expand

Included in the Velocity Support is monthly speed optimisation. But we can also offer this service separately if you just need it every few months. First, we will run a speed audit of your website and then we will outline our suggestions for improvement and provide a quote for your approval.

If you are on the Velocity Support package, we don’t need to quote, we just go ahead and do what is required every month.

Can I call you guys up? Expand

We don’t offer phone support, so if you have an urgent concern, your best option is to email us. We’ll reply quickly.

But if you want to talk to someone about your situation and your needs, you can book in a time here for a video call with our director - https://tunedwp.com/book

Is there a contract period? Expand

No, we don’t believe in lock-in contract periods, we work on a month by month basis, confident in the fact that we provide enough value to your business that you won’t want to cancel. But if for some reason you do, you can cancel at any stage, and we will even help you migrate away to another service.

But you can ask us about discounted annual plans if you prefer to pay annually.

Do you manage my Domain? Expand

No, we believe that such an important asset as your domain name should be entirely registered in your name and help in an account that you have full ownership and control over. You can simply give us access to your account for us to set up your website on our service.

What does 2 Ninjas intimate with your site mean? Expand

We make sure that at least 2 of the highly skilled ninjas in our team are familiar with your website, incase the one who usually works on your site gets sick or something. And as further backup, we have the history of all your requests and our internal discussions about your website documented and never archived, so that anyone can jump in and help.

Do we outsource? Expand

No, we do not outsource our core service of WordPress Development and Support. All of our developers and support staff are 100% hired full-time, in-house. There are a few auxiliary services that we get asked for that we occasionally outsource.

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